Privacy Policy

At GoMoldRemoval, your privacy, data security, and trust are fundamental to everything we do. This policy explains clearly and transparently how your information is collected, safeguarded, and used when interacting with our mold inspection and restoration network.

Last Updated

August 29, 2026

Effective Date

August 29, 2026

Data Officer

Dushyant Hirwani

Introduction & Scope

GoMoldRemoval ("we," "our," or "us"), operated under the management and compliance direction of Dushyant Hirwani, is dedicated to upholding transparent, ethical data practices across all 50 states.

This Privacy Policy applies to personal information gathered through our digital website (gomoldremoval.com), interactive quote intake forms, assessment schedulers, customer support correspondence, and related remediation coordination services.

By using our platform or requesting mold removal and water damage restoration assessments, you acknowledge the terms and practices described herein.

Information We Collect

To provide accurate scopes of work, reliable contractor dispatch, and compliant insurance documentation, we collect information across the following categories:

A. Information You Provide Directly

Contact Information: Full name, email address, property contact details, and preferred digital communication methods.
Property & Location Details: Residential or commercial service address, city, state, zip code, structure age, and access instructions.
Loss & Moisture Specifications: Description of suspected mold, active leaks, affected rooms (basement, attic, crawlspace, drywall), timeline of occurrence, photos, and occupancy state.
Insurance Data: Insurance provider name and claim reference numbers when requested to assist with itemized claim files.

B. Automatically Collected Technical Information

Device & Browser Metadata: IP address, device type, browser model, operating system, and system language.
Usage & Interaction Data: Pages viewed, referring URLs, time spent on guides, click navigation patterns, and submission timestamps.

How We Use Your Information

We use collected information solely for valid operational, legal, and service-fulfillment objectives:

Service Dispatch & Scoping

Preparing transparent estimates and matching your inquiry with qualified, certified local remediation specialists.

Customer Support & Updates

Sending appointment confirmations, digital moisture logs, lab verification summaries, and answering triage questions.

Insurance Claim Documentation

Organizing structured photo evidence, moisture reading logs, and standardized line items for insurance adjusters.

Platform Integrity & Security

Detecting fraudulent submissions, protecting server resources, and ensuring compliance with environmental standards.

Data Security & Storage

We employ comprehensive technical, administrative, and physical safeguards designed to preserve data integrity and prevent unauthorized access:

Encryption: High-grade TLS/SSL encryption for all data transmitted via our web portals.
Restricted Access: Access to intake records is limited to authorized restoration coordinators.
Retention Schedules: Project records and moisture logs are retained only as long as necessary for warranty tracking, insurance verification, and legal accounting requirements.

Cookies & Tracking Technologies

Our platform uses essential session cookies and performance telemetry to maintain fast page speeds and remember form fields during multi-step quote intake.

You can configure your browser to block or alert you about cookies. Please note that disabling cookies may affect certain interactive functionality on the site.

Your Privacy Rights & Choices

Regardless of your state of residence (including under California CCPA/CPRA, Virginia VCDPA, Colorado CPA, and similar state privacy statutes), you have the right to:

Right to Know & Access

Request a comprehensive copy of all personal details maintained in our systems.

Right to Deletion

Request complete removal of your contact information from our databases.

Right to Correction

Update inaccurate property addresses, names, or contact preferences.

Non-Discrimination

We never penalize or adjust service rates for exercising your privacy rights.

To submit a privacy inquiry or deletion request, please email Dushyant Hirwani at help@gomoldremoval.com. All verified requests receive a written response within 30 days.

Children's Privacy Protection

Our services and website are tailored exclusively for adult property owners, tenants, and commercial facility managers aged 18 and older. We do not knowingly solicit or collect data from children under the age of 18. If you believe a minor has submitted personal data, please contact us for immediate deletion.

Policy Updates & Notifications

We may periodically update this Privacy Policy to reflect advancements in technology, changing legal requirements, or updated operational workflows. Material modifications are marked by updating the "Last Updated" timestamp at the beginning of this document.